What We Do
Wi-Fi & Networking
Slow speeds, dead zones and dropouts are not something you should put up with. We diagnose the real cause and fix it — whether that means repositioning your router, upgrading to a mesh system, or reconfiguring your whole network.
What we cover
- New router setup & configuration
- Mesh Wi-Fi systems
- Dead zone elimination
- VPN setup for home offices
- Network security & password management
Frequently asked questions
Why is my home Wi-Fi so slow?
Common causes include an overloaded or outdated router, interference from neighbouring networks, too many devices connected, or your ISP throttling speeds. We diagnose the actual cause rather than guessing.
What is a mesh Wi-Fi system and do I need one?
A mesh system uses multiple nodes placed around your home to create one seamless network — eliminating dead spots. They are ideal for larger homes, multi-storey properties, or homes with thick walls. Popular brands we work with include Eero, Google Nest and TP-Link Deco.
Can you fix Wi-Fi dead spots in my Gold Coast home?
Yes. We assess your layout and recommend the most cost-effective solution — whether that is repositioning your existing router, adding a range extender, or installing a full mesh system.
How much does a new Wi-Fi setup cost on the Gold Coast?
Hardware costs vary from around $80 for a basic router upgrade to $300-500 for a quality mesh system. Our labour rate starts from $125 and includes full setup and testing.
Can you set up a VPN for working from home?
Yes. We can configure a VPN either at the router level (which covers all devices automatically) or on your specific computers and phones. We can also help with connecting to a work VPN if you are having trouble.
How do I make my home Wi-Fi more secure?
Key steps include using a strong password, keeping router firmware updated, using WPA3 or WPA2 encryption, and setting up a separate guest network. We cover all of this as part of any network setup.
Need help with wi-fi & networking?
On-site across the Gold Coast & South Brisbane, or remote anywhere. Same-day where available.